California Privacy Policy (CCPA Notice)

Last updated: 5/23/2025

1. Your Rights Under the CCPA

If you are a California resident, you have the right to:

Know what personal information we collect, use, share, or disclose
Access the personal information we hold about you
Request deletion of your personal data (with certain legal exceptions)
Opt out of the sale of personal information (we do not sell your data)
Not be discriminated against for exercising your privacy rights

2. What We Collect and Why

We may collect the following types of personal information:

Identifiers like your name, email address, shipping or billing address—used for order processing, customer support, and communication.
Purchase information like items ordered and transaction history—used to fulfill orders, manage inventory, and understand what you love.
Website interaction data like pages visited, device/browser type, and location data—used to help us improve our website experience and offerings.
Customer communications including emails, reviews, and feedback—used to build community and continually improve our service.

We collect this information directly from you when you interact with our website, place an order, sign up for our emails, or contact us.

3. What We Don’t Do

We do not sell your personal information to anyone.

We do not share your data for cross-context behavioral advertising.

4. Submitting a Request

You can request to access or delete your personal information at any time. Just email us at:

Email: privacy@resilientrootscustoms.com
Subject line: CCPA Request – [Your Full Name]

We may need to verify your identity before completing your request and will respond within 45 days.

5. Authorized Agents

You may appoint someone else to act on your behalf. If you do, we’ll need written authorization from you and may still reach out to confirm your identity.

6. Policy Updates

We may update this notice to reflect changes in our business or California law. When we do, we’ll post the revised version here with the updated date.

At Resilient Roots Customs, protecting your privacy is part of protecting the

culture.

We’re honored you’ve trusted us with your story.