Shipping Policy

Last updated: 5/23/2025
 

At Resilient Roots Customs, every order is made with purpose and pride. Because our products are often made-to-order or custom-designed, we ask for your patience as we prepare your gear with care and culture at the center.

Processing Time

Most orders are processed within 3–7 business days. Custom items may take a bit longer depending on the design or volume—we’ll always keep you in the loop.

Made with heart, not mass-produced. That’s the Rooted way.

Shipping Rates + Times

• Standard shipping (U.S.): 3–5 business days after processing

• Expedited shipping: Available at checkout (varies by item/location)

• International shipping: Coming soon

Shipping costs are calculated at checkout based on your location and order size.

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Order Tracking

Once your order ships, you’ll get an email with tracking info so you can follow its journey from our hands to your home.

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Shipping with Intention

We do our best to use eco-friendly packaging and partner with carriers that treat our community’s deliveries with care. We also know not everything is perfect, so:

If your package is delayed, lost, or arrives damaged, please reach out to us at [Insert Contact Email]. We’re here to make it right.

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Delivery Tips

Double-check your address at checkout—Resilient Roots is not responsible for orders sent to the wrong address. (But we’ll help you troubleshoot if that happens.)

From our roots to your doorstep, thank you for supporting culture you can wear.
Got questions? Hit us up anytime.